... if every manager is able to achieve WIN-WIN solutions competently. to optimally combine the interests of the company and at the same time the individual interests of the employees. to avoid tensions and conflicts and the resulting losses already in the bud. The power of mediative techniques and the feeling for interpersonal relationships at a new level of quality. That is "mediative competence".
Every manager should have mediative competence. This form of qualification is recognized by more and more companies as a central development of soft skills.
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